Where is Stocked Vintage based?
We are based in the UK.
Do you ship worldwide?
Yes we do! We ship internationally with Royal Mail. For more international shipping details please see our shipping information page.
How long will my order take to be delivered?
For UK orders:
Tracked24 - 1-2 working days
Tracked48 - 2-3 working days
For EU orders:
3-5 working days
For US/Canada/Australia/New Zealand orders:
5-7 working days
For Rest of the World orders:
5-10 working days
Please note these delivery windows are estimates provided by our courier, actual delivery time can vary. For full shipping information please see here.
Are all of your items authentic?
Yes, all items are checked for authenticity by our team prior to being listed on our website. We may occasionally have a vintage bootleg item, which will be clearly described on its product page.
When do you release new items?
We release new items every week day at 6pm UK time. To see previews & more for what's dropping each day keep an eye on our Instagram: - @stockedvintageldn
I saw an item on your website yesterday but I can't find it today?
All of our items are one of one - once an item is sold, it is no longer available. That doesn't mean we won't get one in stock in the future.
How do I know if an item will fit me?
The best way to check sizing of any item is to compare the measurements of the item on the listing against the measurements of a similar item you own. If the measurements are similar, the item should fit you! Please see our Size Guide for directions on how we measure items and more information on sizing.
How can I see prices in my currency?
There is a currency selector at the top right or bottom right of our website which will allow you to change the prices to your preferred currency.
I didn't receive my order confirmation email?
Please check you spam/junk folder in case your order confirmation is in there. If you're still struggling to find your order confirmation email please contact us for further assistance.
How do I know my purchase has been successful?
You will receive an order confirmation email as soon as you place an order. If this does not arrive, please check your junk/spam folder in case it is in there. Please also check the email provided on your order is correct, if not please email us at info@stockedvintage.co.uk for assistance.
My order was not successful but I have been charged?
Any funds taken for an unsuccessful order will be returned to your account once the transaction bounces with your banking provider. This is usually instant with modern banks but can vary.
The most common reason for an unsuccessful order is the billing address submitted on your order did not match the payment card used. The billing address needs to be wherever the payment card is registered (e.g. parents address, old address etc.). The shipping address is separate and should be where you want your order sent to.
For further assistance please email us - info@stockedvintage.co.uk
How do I return an item?
We accept returns on all orders as long as we receive your order back within 14 days of delivery for UK orders or within 21 days of delivery for international orders. Items must be in the same condition as when they were sent out (with tags still attached).
All of the returns information can be found on the returns card inside your package, if you no longer have this please email us at info@stockedvintage.co.uk.
For full returns information please see here.
When will I receive my refund?
Once your package has arrived back to us we aim to process your refund within 5 working days. Once your refund has been processed you will receive email confirmation of this, with your refund returning to your payment provider soon after this.
Will I need to pay customs duties?
We are a UK based company, and since the UK left the EU in 2021 customs charges may occur.